Courtesy Vehicle Information
Our staff at Jaguar Land Rover Orland Park knows that being without your vehicle can be quite an inconvenience. This is why we have alternate transportation to meet the needs of our clients as much as possible. If you are waiting on a minor maintenance fix or service, like an oil change, you can comfortably wait in our customer lounge and take advantage of our complimentary wi-fi and beverage station. A charging station for electronics is also provided free of charge.Â
We offer free pick up and drop off shuttle services within ten (10) miles of the dealership. This shuttle runs Monday through Friday during normal business hours, providing convenient round-trip service by appointment.Â
You are eligible for a loaner vehicle, on a first come, first available basis, if:
You purchased your new or certified pre-owned Jaguar, Land Rover from International Autos; or
Your vehicle is under factory or CPO Warranty
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Loaner vehicles are offered under the following conditions:
- Courtesy Vehicles are available by appointment only. We realize when your vehicle is not operational, or has a problem that is safety related, it is not possible to wait for an appointment. We will make every attempt to accommodate you if this is the case. Our Service Department will assist you in that situation.
- A courtesy vehicle is only offered for repair services that are expected to take more than four (4) hours. We do not provide courtesy vehicles for Body Shop repairs, but we can assist you in obtaining a rental vehicle should you need one.
- We have a limited number of Jaguar and Land Rover courtesy vehicle, so we cannot guarantee that you will receive a Jaguar or Land Rover to drive on every visit. They are loaned out on a first come, first served basis. If no Jaguar or Land Rover courtesy vehicles are available, we will attempt to provide alternate transportation for your use.
- The driver must present a valid driver's license, credit/debit card, and proof of insurance with proper coverage (Liability limits of at least 100/300/50, ask your advisor for more details) before obtaining a courtesy vehicle. You will remain liable, and therefore are advised to contact your insurance company in case of damage or accident as your insurance company is the primary carrier and you will remain ultimately responsible. Only the person(s) named on the courtesy Vehicle Agreement and their spouses are permitted to operate the courtesy vehicle. Due to insurance regulations, the drivers of courtesy vehicles must be at least 21 years of age. We DO NOT accept the following insurance companies:
First Chicago Insurance Co.
Atlantic Casualty
American Alliance Â
General Insurance Co.
Unique Insurance Co. Â
Fred Loya Insurance Co.
Insure One Insurance Co. Â
Xpert Insurance Co.
Talro Insurance Co. Â
Magnum Insurance
Lincoln Insurance Co. Â
This list is subject to change at any time and without notice.
There may be other insurance companies that we do not accept that do not appear on this list.Please contact the service department with any questions.
- Drivers named on the Courtesy Vehicle Agreement are responsible for all charges incurred against the vehicle during use, including tolls, parking and moving violation tickets, fees, penalties, damages, and any additional costs incurred by International Imports. An administrative fee of $50.00 will be charged for processing these charges.
- So that we have vehicles available for our other clients, the courtesy Vehicle must be returned within twenty-four (24) hours of notification that the service on your vehicle is complete and your vehicle is ready for pick-up.
- You are required to return the courtesy vehicle with the same amount of fuel that was provided when you received the vehicle. If the service courtesy vehicle is not returned with the correct amount of fuel, you will be charged $55.00 per quarter tank.
- Courtesy vehicles are to be operated only within a 50-mile radius of our dealership. Mileage is restricted to 100 miles per day. A mileage fee of $0.50 per mile will be charged to any customer who exceeds the daily mileage allowance.
- There is no smoking or vaping of any kind inside the courtesy vehicles. Pets are not allowed in courtesy vehicles. A cleaning fee of $300.00 will be charged to clean smoke smells or pet hair.
- International Imports cannot be responsible for any personal items or articles left behind. Please remove all personal belongings and debris when you are finished with the courtesy vehicle.
Schedule Your Service
Ready for your service? Click the link below to get your service scheduled today.Â
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Land Rover Orland Park
8301 West 159th Street
Tinley Park, IL 60477
- Sales: (708) 864-4850
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